Dazzle Jewelry (“we”, “us”, “our”) is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website dazzlemontreal.ca or make a purchase.

By accessing our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect the following types of information:

A. Personal Information Provided by You

When you:

Create an account
Place an order
Contact customer support
Subscribe to our newsletter

We may collect:

Name
Shipping & billing address
Phone number
Email address
Payment information (processed securely by third-party providers)
Order details and purchase history

We never store full credit card numbers.

B. Automatically Collected Information

When you visit our site, we automatically collect:

IP address
Device type
Browser type
Pages you viewed
Time spent on our website
Cookies and tracking data

C. Cookies & Tracking Technologies

We use cookies to:

Improve website performance
Remember your preferences
Provide personalized content
Track analytics and advertising performance

You can disable cookies in your browser settings, but it may affect your experience.

2. How We Use Your Information

We use your information to:

Process and fulfill orders
Manage your account
Communicate order updates
Provide customer support
Improve our website and services
Detect and prevent fraud
Send marketing emails (only with your consent)
Comply with legal obligations

3. How We Share Your Information

We do not sell your personal information.

We only share information with trusted third parties necessary to operate our business, including:

Shopify (platform hosting)
Payment processors (Shopify Payments, PayPal, Stripe, etc.)
Shipping carriers (Canada Post, UPS, DHL)
Analytics & advertising tools (Google Analytics, Meta Ads)
Email marketing platforms (Klaviyo, Shopify Email)

Each third party has its own privacy policy and protects your data according to standard regulations.

4. International Transfers

Your information may be processed outside of Canada by our service providers.
We ensure all transfers comply with applicable data protection laws.

5. Retention of Information

We keep your personal information only as long as necessary to:

Fulfill orders
Provide customer support
Comply with tax, accounting, and legal obligations

You may request deletion of your data at any time (see Section 9).

6. Security of Your Information

We implement industry-standard security measures to protect your data.
However, no method of transmission over the internet is 100% secure.
Use the website at your own discretion.

7. Your Rights (Canada, GDPR, CCPA)

Depending on your country or province, you may have the right to:

Access your personal information
Correct inaccurate information
Request deletion of your data
Opt-out of marketing emails
Disable cookies
Withdraw consent
Request a copy of your data

To exercise your rights, contact us at: support@dazzlemontreal.com

8. Email Marketing & Communications

By subscribing to our newsletter or making a purchase, you may receive:

Promotions
Product announcements
Order updates
Personalized offers

You can unsubscribe at any time through the link at the bottom of emails.

9. Children’s Privacy

We do not knowingly collect information from individuals under 16 years old.
If you believe a minor has provided us with information, contact us immediately.

10. Third-Party Websites

Our site may contain links to external sites.
We are not responsible for the privacy practices of these websites.

11. Changes to This Policy

We may update this Privacy Policy from time to time.
Changes will be posted on this page with the updated date.
Continued use of the website means you accept the revised policy.

12. Contact Us

For questions about this Privacy Policy, or to request access/deletion of your data, contact us at:
📩 support@dazzlemontreal.ca